{"id":20400,"date":"2024-11-13T21:18:05","date_gmt":"2024-11-14T01:18:05","guid":{"rendered":"https:\/\/btechrigs.wpenginepowered.com\/?page_id=20400"},"modified":"2025-07-12T16:11:44","modified_gmt":"2025-07-12T20:11:44","slug":"poliza-de-terminos-y-condiciones-garantia","status":"publish","type":"page","link":"https:\/\/btechandrigs.com\/en\/poliza-de-terminos-y-condiciones-garantia\/","title":{"rendered":"Terms, Conditions and Limited Warranty Policy"},"content":{"rendered":"

Terms and Conditions<\/span><\/h2>\n

Effective date: July 12, 2025<\/p>\n

Company description<\/strong><\/p>\n

BTECH & RIGS specializes in the design, assembly, optimization and sales of PCs, as well as offering performance optimization, overclocking and system maintenance services.<\/p>\n

Orders and payment<\/strong><\/p>\n

\u2013 All orders are subject to acceptance and component availability.<\/p>\n

Payment must be made in full before processing begins. We accept major credit\/debit cards, PayPal, ATH M\u00f3vil (PR), and other approved platforms such as Stripe, Affirm, and Klarna.<\/p>\n

\u2013 BTECH & RIGS reserves the right to cancel or limit any order for any reason, including suspected fraud or supply limitations.<\/p>\n

Prices and product information<\/strong><\/p>\n

\u2013 All prices are expressed in US dollars (USD) and are subject to change without notice on the website.<\/p>\n

While we strive to ensure the accuracy of costs, typographical or pricing errors may occur. We reserve the right to correct such errors and cancel any affected orders.<\/p>\n

\u2013 Product specifications based on brands and performance parameters may vary depending on the equipment. This is also due to component availability and market conditions.<\/p>\n

Manufacturing and delivery time<\/strong><\/p>\n

\u2013 The usual manufacturing time is generally 7 to 28 business days after payment confirmation, due to component availability.<\/p>\n

\u2013 Shipping or local delivery times vary depending on location and postal service availability.<\/p>\n

Customers will receive tracking information once the order has been shipped. Collection can only be scheduled with prior authorization or notification.<\/p>\n

Returns and cancellations<\/p>\n

\u2013 Customized systems are non-refundable once the components have been purchased or assembly has begun.<\/p>\n

\u2013 Cancellations requested before the acquisition (purchase) of the components may be eligible for a full refund.<\/p>\n

\u2013 Pre-assembled systems may be returned within 7 business days, provided they are unopened and in their original condition and packaging, with a restocking fee of 15%.<\/p>\n

\u2013 Components of pre-assembled systems such as CPU, GPU, RAM, and PSU can be returned within 14 business days, provided they are fully functional and in their original condition, with their packaging. A restocking fee of 15% will apply.<\/p>\n

\u2013 No refunds will be issued for digital services, optimizations, or labor once provided.<\/p>\n

Warranty and support<\/strong><\/p>\n

\u2013 All systems include a 1-year limited warranty against defects in workmanship and assembly by BTECH & RIGS. Each component is covered by the manufacturer's warranty.<\/p>\n

\u2013 The warranty does not cover physical damage, electrical overload, modifications by the customer, change of parts without prior notification to BTECH & RIGS, or misuse of the equipment.<\/p>\n

\u2013 All BTECH & RIGS systems come with 1 year of basic technical support. Extended service options are available at an additional cost.<\/p>\n

Limitation of liability<\/strong><\/p>\n

\u2013 BTECH & RIGS is not responsible for indirect, incidental or consequential damages arising from the use or misuse of any product or service.<\/p>\n

\u2013 Liability is strictly limited to the cost paid by the customer for the specific product or service.<\/p>\n

Data and privacy<\/strong><\/p>\n

\u2013 Customer information is collected solely for the purpose of processing orders and providing the service.<\/p>\n

-BTECH & RIGS does not sell or share personal data with third parties, except when necessary to complete transactions (e.g., payment processors, transport companies).<\/p>\n

-All data is managed in accordance with applicable privacy laws and our internal security protocols.<\/p>\n

Intellectual property<\/strong><\/p>\n

\u2013 All content, branding, designs and materials created by BTECH & RIGS are the intellectual property of the company.<\/p>\n

\u2013 The reproduction, resale or unauthorized use of our designs or promotional resources is strictly prohibited.<\/p>\n

Modifications<\/strong><\/p>\n

BTECH & RIGS reserves the right to modify these terms at any time. Changes will be posted on our website and will take effect immediately upon posting.<\/p>\n

\u2013 Continued use of our services implies acceptance of any updates to the Terms.<\/p>\n

Limited Warranty Policy<\/span><\/h2>\n

Effective Date: July 12, 2025<\/p>\n

Introduction<\/strong><\/p>\n

This Limited Warranty Policy describes the warranty coverage and procedures for products and services provided by BTECH & RIGS. By purchasing from BTECH & RIGS, customers acknowledge and accept the terms set forth herein.<\/p>\n

PC warranty coverage<\/strong><\/p>\n

BTECH & RIGS offers a one-year Limited Warranty on all assembled or custom-built PCs, covering manufacturing and workmanship defects. This warranty is valid from the date of delivery or collection and applies only to the original purchaser.<\/p>\n

Manufacturer warranties for components<\/strong><\/p>\n

Individual components (e.g., CPU, GPU, RAM, SSD) are covered by their respective manufacturers' warranties. BTECH & RIGS provides assistance in handling manufacturer claims during the warranty period but is not responsible for their terms or deadlines. Customers are also advised that there are RMA fees. Shipping costs to and from the manufacturer are the responsibility of the customer.<\/p>\n

Coverage<\/strong><\/p>\n

\u2013 Assembly defects that cause instability or system failures.<\/p>\n

\u2013 Component failures within the warranty year, not due to customer errors or external damage.<\/p>\n

\u2013 Operating system reinstallation due to configuration errors by BTECH & RIGS, not by the customer.<\/p>\n

Coverage not included<\/strong><\/p>\n

\u2013 Physical damage due to mishandling, accidents or liquid spills.<\/p>\n

\u2013 Damage caused by electrical overloads or improper use of energy.<\/p>\n

\u2013 Operating system problems after delivery, including viruses or installations of third-party programs.<\/p>\n

\u2013 Modifications, parts changes, manipulations or overclocking not performed by BTECH & RIGS.<\/p>\n

\u2013 Damage resulting from repairs or service attempts not authorized by BTECH & RIGS.<\/p>\n

Claims and procedures<\/strong><\/p>\n

To file a warranty claim, the original purchaser must contact BTECH & RIGS support and provide proof of purchase (preferably a receipt), a detailed description of the problem, and, if applicable, photographic or video evidence. BTECH & RIGS will determine whether the product requires service or replacement. Shipping instructions will be provided if necessary.<\/p>\n

\u00a0Shipping and handling of the product<\/strong><\/p>\n

The customer is responsible for properly packing or wrapping the product to prevent damage during transport. BTECH & RIGS is not responsible for any damage caused by the customer during shipping. Return shipping costs are the responsibility of the customer, unless otherwise agreed.<\/p>\n

Technical support<\/strong><\/p>\n

BTECH & RIGS offers basic technical support for one year for assembled systems. This includes basic remote assistance and guidance for system optimization. Advanced services or repairs by BTECH & RIGS may incur additional charges, depending on the specific case. Each case is handled individually.<\/p>\n

Limited Liability<\/strong><\/p>\n

BTECH & RIGS is not liable for any incidental, indirect, or consequential damages, including, but not limited to, loss of data, downtime, or loss of business. Liability is limited to the original purchase price of the product and its depreciation.<\/p>\n

Policy revisions<\/strong><\/p>\n

This warranty policy is subject to change without notice. Any updates will be posted on the official BTECH & RIGS website. Continued use of our products or services constitutes acceptance of the revised policy.<\/p>\n

 <\/p>\n

Contact information<\/strong><\/p>\n

If you have any questions about these terms or need customer support, please contact us or schedule a free consultation:<\/p>\n

Email: support@btechandrigs.com or btechandrigs@gmail.com<\/p>\n

Telephone: (407) 686-6895 or (787) 201-7477<\/p>\n

Website: www.btechandrigs.com<\/a><\/p>","protected":false},"excerpt":{"rendered":"

T\u00e9rminos y Condiciones Fecha de entrada en vigor: 12 de julio de 2025 Descripci\u00f3n de la empresa BTECH & RIGS se especializa en el dise\u00f1o, ensamblaje, optimizaci\u00f3n y ventas de PC, adem\u00e1s de ofrecer servicios de optimizaci\u00f3n de rendimiento, overclocking y mantenimiento de sistemas. Pedidos y pago – Todos los pedidos est\u00e1n sujetos a aceptaci\u00f3n […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"_joinchat":[],"footnotes":""},"class_list":["post-20400","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/btechandrigs.com\/en\/wp-json\/wp\/v2\/pages\/20400","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/btechandrigs.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/btechandrigs.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/btechandrigs.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/btechandrigs.com\/en\/wp-json\/wp\/v2\/comments?post=20400"}],"version-history":[{"count":0,"href":"https:\/\/btechandrigs.com\/en\/wp-json\/wp\/v2\/pages\/20400\/revisions"}],"wp:attachment":[{"href":"https:\/\/btechandrigs.com\/en\/wp-json\/wp\/v2\/media?parent=20400"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}